
Exceptional Service and Relationship Model
Our service model is driven by KBZ Bank core values – Metta (Loving Kindness), Thet Ti (Perseverance) and Virya (Courage). To provide excellence service, we follow the service philosophy of “customer first” by executing an individual client approach. We place our values based on quality, confidentiality, and convenience to effectively manage our client’s finances.

Dedicated Team for Relationship Management
Our Services

24 hrs 7 days a week Dedicated Hotline – 8666
During banking hours, you will speak with your dedicated Virtual Relationship Manager (VRA) and non-banking hours our Customer Service Officers will address your transaction queries.

Call your Virtual Relationship Ambassador (VRA)
If your KYC is updated with the bank with the registered cell number then you will automatically be connected to your allocated Virtual Relationship Ambassador (VRA) when you call the Premium Banking hotline 8666 (+95 9969508666). If the registered number is different then you need to update your KYC at the branch to avail of this service.Visit your Home branch and ask to meet your dedicated Premium Banking Customer Service Manager , who will assist you in the process