Dedicated Relationship Management Team
Relationship Manager (RM)
Our dedicated Relationship Managers are available to meet you at your preferred location to provide detailed banking information, new updates about products and services and help build your financial portfolio with the bank. They serve as your point of contact for consultations to discuss your personal and business banking needs.
Service Ambassador
Our Service Ambassadors are available at all our branches and ready to assist you with all your banking transactions and ensure you have a seamless experience.
Virtual Relationship Ambassador (VRA)
Our Virtual Relationship Ambassadors are always there to update you about privileges, offers, services and campaigns. They are also available to be contactived via our Premium Banking Hotline for any banking inquiry.
Our Service
Safe Deposit Locker
Our safe deposit lockers are available at selected branches to store your valuable items in a secure and safeguarded location. To find out more, please call 8666 or visit your local branch.
24 hrs 7 days a week Dedicated Hotline – 8666
24/7 Dedicated Hotline (8666) – Our Virtual Relationship Ambassadors are available during banking hours and Customer Service Officers after banking hours to assist you with your queries.
Call your Virtual Relationship Manager (VRM)
If your KYC is updated with your registered cell number, you will be automatically connected to your allocated Virtual Relationship Manager (VRM) when you call the Premium Banking hotline at 8666 (+95 9969508666). If your registered number is different, please update your KYC at the branch to access this service. Customer Service Managers at your home branch will guide you through the process.
Personalized Cheque Book and Passbook
Personalized chequebooks and passbooks are available for different premium banking accounts.